GT's Core Exchange Program is organized to provide a reliable and smooth experience in exchanging used goods for quality parts. While core exchanges are not a new method of restoring parts, to some the process may be unclear. This article serves to highlight frequently asked questions surrounding GT's Core Exchange Program.
Why are used parts required to purchase certain products?
GT GOODS requires submission of used OEM parts for certain products available in GT's Catalogue. Receiving used parts for "core exchange" makes restoration/customization programs possible. Completing purchase without provision of used parts does not guarantee new products will be received by the client.
Which parts are required for core exchange?
S2000 factory armrest, handbrake, door panel units, as well as other OEM core parts must be mailed in to GT GOODS in order for new parts to ship out unless otherwise noted.
What if my part is damaged?
GT GOODS inspects all incoming parts for condition and functionality in order to ensure candidacy for restoration/customization. Damaged parts will not be exchanged with fully functional parts. Damaged parts will be restored/customized to the fullest extent possible on a case-by-case basis after appropriate communication.
How do I send in my part?
Upon purchase, GT supplies mailing instructions via email within 1 business day.
How long does it take?
In most cases, parts available for purchase are in ready-to-ship status. Once purchase has been completed and core parts have been received and inspected, fully-restored/customized parts will be shipped within 1-2 business days of receiving core units. If additional products have been purchased in the same transaction, all products will ship in a single package upon receiving core parts.